Privacy Policy

1. Introduction

Welcome to Angreji Grammar ("we", "our", or "us"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy policy or our practices with regard to your personal info, please contact us.

This privacy policy applies to all information collected through our mobile application (referred to as the "App" or "Angreji Grammar") and any related services, sales, marketing, or events. By downloading, accessing, or using the App, you agree to the terms of this Privacy Policy.

2. Information We Collect

We collect personal information that you voluntarily provide to us when you register on the App, purchase subscription plans, or contact us support-wise.

Personal Information Provided by You

During the account registration process and usage of the App, we collect the following details:

• Full Name: Used to personalize your experience and display your identity on certificates or test reports within the App.
• Email Address: Used as your unique account identifier, for password recovery, and to send you transactional or support emails.
• Phone Number: Used to secure your profile and verify your account.
• Password: Used to secure your account. Passwords are encrypted using secure cryptographic algorithms on our servers and are never stored in plain text.

Automatically Collected Information

When you use the App, we may collect certain information automatically regarding your device and app usage details, including:

• Device metadata (OS version, device manufacturer, model, unique device identifiers).
• IP Address and approximate geographic location.
• Usage data such as test scores, learning progress, active time on screens, crash reports, and app performance logs.

3. How We Use Information

We use personal information collected via our App for a variety of business purposes described below:

• To facilitate account creation and login process: To authenticate your identity and allow you to access the learning materials.
• To deliver services: To track your learning progress, test statistics, and generate personalized recommendations.
• To process payments: To manage premium subscriptions and course purchases.
• To send administrative information: To communicate new features, system updates, policy modifications, or security alerts.
• To respond to support requests: To address technical issues, app feedback, or account inquiries.

4. Payment Processing

We offer paid products and subscriptions within the App. To facilitate secure payments, we use a third-party payment gateway:

All payment details are provided directly to our third-party payment processor, whose use of your personal information is governed by their own Privacy Policy. The processor adheres to the standards set by PCI-DSS as managed by the PCI Security Standards Council.

5. Third-Party Services

We may share your data with third-party service providers who perform services for us or on our behalf and require access to such information to do that work. These include:

• Payment processing services (Instamojo).
• Cloud hosting and backend database servers (used to sync progress securely).
• Diagnostics, crash logging, and performance monitoring tools (e.g., Expo SDK diagnostics).

These third parties are prohibited from using your personal data for any purpose other than providing these essential services to us, and they are required to maintain the confidentiality and security of your information.

6. Data Security

We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process. These include HTTPS secure transport protocols, server-side data encryption, and restricted database access controls.

However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our App is at your own risk. You should only access the App within a secure environment.

7. Account Deletion & Your Rights

We respect your privacy and give you control over your personal data. Depending on your location, you may have rights under applicable privacy laws (like GDPR, CCPA, or local IT Acts) to access, correct, or delete your personal details.

Requesting Account Deletion

You can request the deletion of your account and all associated personal information (including name, email, phone number, and progress history) at any time. To request deletion, you can:

• Email us at our support address provided in Section 10 with the subject line "Request Account Deletion".
• Provide your registered email address and phone number so we can verify your identity.

Once verified, your account and all related tracking logs will be permanently deleted from our active databases within 14 business days, except where retention is required to comply with financial, legal, or regulatory obligations (e.g., payment logs on Instamojo).

8. Children's Privacy

Although our App is designed to teach English Grammar and is safe for general audiences, we do not knowingly solicit data from or market to children under 13 years of age. If you are under 13, please use this App only with the supervision and consent of a parent or legal guardian.

If we learn that personal information from users less than 13 years of age has been collected without parental consent, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we have collected from children under age 13, please contact us.

9. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect modifications in our operational, legal, or regulatory practices. The updated version will be indicated by an updated "Last Updated" date and the updated version will be effective as soon as it is accessible.

We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

10. Contact Us

If you have questions or comments about this policy, or if you wish to exercise your data rights, you may contact us using the details below: